We want you to be satisfied with your purchase! If you’re not happy with a product, here’s what you need to know:
✅ Eligible Returns
You can return most standard catalog items as long as they are:
- Unopened
- Unused
- In re-sellable condition
Returns must be made within 10 days of receiving your order.
📞 Please contact our Customer Service team for return authorization before sending anything back.
🛑 Note: Return shipping and any applicable duties are the responsibility of the customer. MICROSOLV does not cover freight charges for either the original or return shipment.
🚫 Non-Returnable Items
Some items cannot be returned once shipped, including:
- Custom-manufactured products
- Custom-cut tubing
- Special-order items
- Software
- Calibration kits
- Clearance or final sale items
Need help with a return or unsure if your item qualifies? Contact our Customer Service team — we’re here to help! Click HERE to send us an email.