Overview
Evaluating products before implementing them in a laboratory workflow can help ensure compatibility, performance, and suitability for a specific application. To support this process, MICROSOLV offers sample and evaluation programs for a variety of chromatography consumables, laboratory supplies, and selected analytical products.
Sample availability varies by product category, inventory status, and evaluation requirements.
Recommended Process for Requesting Product Samples
Contact Your Authorized Distributor First
Customers who currently purchase through an authorized MICROSOLV distributor or channel partner should begin by contacting that organization.
Advantages include:
- Local product availability
- Regional application support
- Faster sample fulfillment
- Product recommendations based on customer requirements
Distributors may maintain evaluation inventory for commonly requested products.
Contact MICROSOLV Customer Service
If samples are unavailable through a distributor, or if additional assistance is needed, MICROSOLV Customer Service can help determine whether a product qualifies for an evaluation program.
Customer Service may assist with:
- Product selection
- Sample eligibility verification
- Availability review
- Application recommendations
- Shipment coordination
This approach helps ensure the most appropriate product is selected for the intended application.
Online Sample Request Programs
Selected product categories may be available through online sample request programs.
These programs can simplify the request process by collecting:
- Contact information
- Product requirements
- Application details
- Shipping information
- Evaluation objectives
Online requests may be used when available for the specific product family.
Products Commonly Available for Evaluation
Sample availability varies, but product categories that are frequently eligible include:
- Autosampler vials and closures
- Syringe filters
- Mobile phase inlet filters
- U-2D™ consumables
- Selected HPLC and LC-MS columns
- Chromatography accessories
- Laboratory consumables
Availability should always be confirmed before submitting a request.
Products That May Not Be Eligible
Certain products may be unavailable for sampling due to manufacturing, inventory, regulatory, or cost considerations.
Examples may include:
- Special Order Items
- Custom-manufactured products
- Custom-configured products
- Limited-production items
- Certain premium column configurations
Eligibility is determined on a product-by-product basis.
Information That May Be Requested
To help identify the best evaluation product, customers may be asked to provide:
- Instrument platform
- Analytical application
- Sample type
- Current product being used
- Desired performance improvements
- Expected purchasing requirements
Providing accurate information helps improve sample recommendations and evaluation outcomes.
Benefits of Product Evaluation
Evaluating products before purchase can help laboratories:
- Verify compatibility
- Compare performance
- Reduce implementation risk
- Optimize method performance
- Improve purchasing decisions
- Validate product suitability for specific workflows
Product evaluations often provide valuable data before larger purchasing commitments are made.
Key Takeaways
- Many MICROSOLV products are available through evaluation or sample programs.
- Authorized distributors should be contacted first when available.
- Customer Service can assist with sample eligibility and product selection.
- Online request programs may be available for selected product lines.
- Sample availability varies by product category.
- Certain custom, specialty, or Special Order Items may not qualify for evaluation programs.